Dear hayleyhaze,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with FatPirate Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please clarify what the £500 represents in your complaint?
- Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at [email protected], or post screenshots here
- How were the game rounds where you experienced the error recorded in your gaming history? Do you have access to these records and could you please share your findings?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Dear hayleyhaze,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with FatPirate Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please clarify what the £500 represents in your complaint?
- Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at [email protected], or post screenshots here
- How were the game rounds where you experienced the error recorded in your gaming history? Do you have access to these records and could you please share your findings?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas