Fast Slots Casino - Player's account is closed and winnings confiscated.

I played tournament in live games. Won 500 euros. I had no bonus on my account.

After i requested withdrawal they blocked my account and confiscated funds.

I did not break any t&c.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Fast Slots Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please advise how long you were a player at the casino and when exactly your account was blocked?
• How did you learn about your account being blocked?
• What games did you play to accumulate your current balance in the casino? (slots, live/table games, betting on sports, which particular games)
• When did the tournament you played take place?
• Was there any overlap (games played, date) with the tournament cited in your other active complaint?
• Could you please share a screenshot confirming your rank placement in the tournament and the communication with the casino regarding the issue? My email is tomas@casino.guru

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas