The player from the United Kingdom requested a withdrawal two weeks ago and has been waiting without resolution. He has adhered to all terms and conditions and is seeking his winnings.
I’ve been waiting for this withdrawal for over two week now, have stuck to all terms of their terms and conditions and have deposited to win said winnings
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Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem.
It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.
Looking forward to hearing from you.
Thank you in advance.
Best regards,
Attila
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