Extreme Spins Casino - Player's withdrawal has been delayed.

This casino is just stalling me and simply not paying out.

Since September 7th, 2025, there have been constant delays, with them saying they are forwarding it to the finance department and that I should write to them myself, which I did – about 20 emails – but received no response.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues. I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

• Could you please advise if you've ever received any winnings from this gambling establishment? If possible, please post a screenshot of your withdrawal request here in this thread.

Thank you in advance for your cooperation and reply.

Best regards,

Kristina

Hello, I don't even know how many messages I've written to them, here's one of them.

I'd like to add that these and several others belong together, including support management. They claim they aren't partners, but they're all part of the same group: LOVECASINO, IWILDCASINO, JOKERSTARSCASINO. To cut to the chase, most of them make money with offers of 400% bonuses and 150 to 200 free spins. Furthermore, all the websites are identical, including the game providers. I'm 100% certain this group doesn't pay out. This is a warning to everyone.

Dear lagermeister, 

Unfortunately, we have come to a point where we are not able to move forward with this complaint. Generally, we would now try to get in touch with the casino and ask for their explanation, however, this one has 10+ cases closed as "No Reaction Policy," which clearly shows the casino is not interested in cooperating with us. 

Sadly, we are forced to close your complaint as "unresolved." This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue, however, the decrease in rating caused by unresolved complaints could change the casino's approach. 

Regrettably, we have no other choice, as it appears to be a common practice for Extreme Spins Casino to completely ignore our attempts to mediate any issues. Please check all our failed attempts to negotiate. 

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from Extreme Spins Casino. I wish I could be of more help. 

The casino can reopen this complaint anytime. 

Kind regards,

Kristina