The player from Croatia is disputing a non-payment and arbitrary account block by CBC Group LTD after submitting a cryptocurrency withdrawal request for 2,937 EUR on August 6, 2026. His account was immediately blocked, preventing him from accessing the platform despite having a verified profile.
eBet Casino ZA - Player’s account has been closed without reason.
Opened
Current status
Waiting for player to reply
6d 1h 17m 56s
eBet Casino ZA
Safety Index 6.3 Below averageCase summary
Discussion
Public
Public
22 hours ago
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Public
Public
22 hours ago
Hello,
Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
- Have you contacted the casino customer support via email to ask about the reason why your account was blocked?
- Did you accumulate your winnings with or without an active bonus?
I hope we will be able to help you resolve this issue as soon as possible.
Thank you very much in advance for your reply.
Best regards,
Attila
Ganesh97 has 6d 1h 17m 56s to reply
Attila is currently out of office or on vacation. It is possible that they will not be able to respond to this complaint as quickly as they normally do. Thank you for understanding.
