Dudespin Casino - Player's withdrawal is delayed.

Hello, I made my first withdrawal on May 17th. Then on May 18th and 19th, I made the next €500 each day (due to the daily withdrawal limit).

After a week, I contacted customer support via chat, but since then I've only received the same automated, standard replies every day. Everything is still just "being processed," but nothing is progressing. According to the provider, and despite multiple inquiries, I don't need to verify my account.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful withdrawals from this casino before?
• Could you kindly specify what games you played to accumulate your winnings?
• Did you accumulate these winnings with or without a bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika