The player from Poland has been waiting for 14 days for his winnings to be processed by the casino but has received no payment and feels misled by their responses.
Dudespin Casino - Player's withdrawal is delayed.
Opened
Current status
Waiting for Casino Guru to reply
5d 15h 48m 42s
Dudespin Casino
Safety Index:HighCase summary
Discussion
Public
Public
2 days ago
Translation
DUde spin doesn't want to pay out my winnings, I've been waiting for 14 days and they haven't processed any application, they lie all the time
Automatic translation:
Public
Public
yesterday
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Public
Public
yesterday
Dear Cyran,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.
- Have you made any successful withdrawals before?
- Could you please confirm that you have passed the KYC verification?
- Have you accumulated your winnings with or without an active bonus?
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Jean
