Dudespin Casino - Player’s withdrawal is delayed.

I withdrawed money on 09.08 and it says on the site that it has completed. But my money its still not on my bank account and it has past a month already. When I complaited ti the customer service thay tell me that money has been sent. Tjis site is a scam.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful withdrawals from this casino before?
• Could you please send me a screenshot from your casino account showing the withdrawal request for which you have not yet received the funds?
• Also, could you kindly forward me your bank statement in PDF format, covering the period from the date you submitted the withdrawal request up to today? My email address is veronika.f@casino.guru. Kindly include any communication between you and the casino's customer support regarding the missing withdrawal as well.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika