HomeComplaintsDudespin Casino - Player's account is closed and funds are delayed.

Dudespin Casino - Player's account is closed and funds are delayed.

Opened
Current status

Waiting for player to reply

6d 22h 21m 2s

Dudespin Casino
Safety Index:High

Case summary

The player from Finland has made two withdrawal requests but has not received any responses regarding the refund. His casino account has been locked, and the balance remains unrefunded.

Public
Public
16 hours ago

Hello,

I have done two withdraws for the casino and hasnt got any replies when the money will be refunded.

they locked my casino account and also the balance hasnt been refunded.

Public
Public
1 hour ago

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Public
Public
1 hour ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Dudespin Casino.

Please allow me to ask you a few questions so I can better understand the situation.

  • Could you please advise how long you were a player at the casino and when exactly your account was blocked?
  • How did you learn about your account being blocked?
  • What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
  • Did you achieve your current balance with the help of a bonus?
  • Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


Mamboaa has 6d 22h 21m 2s to reply

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