Dudespin Casino - Player claims that payment has been delayed.

Last april 19,2026 I did a withdrawal on my account on dudespin casino, I waited for 3 days as that what they said the processing time is. I did my first deposit through my visa card and also did my withdrawals on the same method, as that what they said the casino policy is. But after waiting for 3 days my withdrawal was just returned on my casino balance as they stated a third party issue occurred and my payment service provider wouldn’t approve it. Now I have 2 more pending withdrawal both are amounting to 750 also a total of 1500cad. I just wanted to enjoy my winnings and spent it for bills payments. Asking for your help to contact the casino and make sure that can get my winnings. And I also still have around 2754.52 winnings on my casino balance that I also want to withdraw. Now i’m trying to use both interac and visa card method for my withdrawals see if it process through. Please help. As I have doubts from this platform. Hopefully that they won’t lock my account because I seek help from you.

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Dear Hardkulangot4013,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

I will wait and see what happen on my 3 more pending withdrawals transactions. As I have mentioned my vey first withdrawal attempt was rejected they returned the funds to my casino balance and said try a different route or method of withdrawal but the only withdrawal method available on my options are interac and visa card and bank transfer, both interac and bank transfer is not available as they keep on having issue when I use it for depositing and withdrawing, so they said my only option is thru visa card, which got keeps getting rejected.That’s why I am having doubts now about this Dudespin casino.And also they haven’t requested any account verification ask any ID’s etc. to confirm my identity all I confirmed was my email which I does and shows in my casino details that it is confirmed and verified. Refer to the attached screenshots of my 3 pending withdrawals. I’ve tried different route this time, trued this interac method if it goes through this time. Also by the way I still got 3,380Cad balance on my casino account that I also want to withdraw. So please help me with this one Casino Guru.

Withdrawal delays and no functional payout method

I have been waiting for multiple withdrawals since April 20 (total pending: CAD 2,250) with an additional casino balance of approximately CAD 5,000.

My withdrawal attempts have been repeatedly cancelled or left pending. I have tried multiple payment methods (Visa, Interac, and bank transfer), but none have worked consistently. Bank transfer requests required an IBAN format, which is not compatible with Canadian banking.

Support responses have been generic and repetitive, often asking to resubmit withdrawals without resolving the underlying issue or providing a working method.

At this stage, there is no clear or functional withdrawal process available for Canadian players, and no confirmed timeline for payouts.

I have also escalated the issue through Casino Guru, but there has been no resolution yet.

I am sharing this to document the ongoing withdrawal issues and lack of clarity regarding payments.

I ended up betting all at once, which I lose. I don’t think this casino is paying me anyways. Beware of this casino it’s a scam and you can’t trust it and it’s unlicensed in Canada. There’s much more better and trusted online casino’s out there. Don’t even try to play in this site.

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear Hardkulangot4013,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Karla