DraftKings Casino CT - Player's account locked after unusual withdrawal activity.

I was playing and won some money I made two withdrawals one for $350 and another for $200 draftkings deposited these funds into my bank account and not long after took the funds back so I called my bank to see what was going on and they even said those transactions doesn't look like any other transactions they could see that my card was not used to initiate those transactions so my bank reimbursed me then draftkings locked my account and I have been going back and forth with them they say I owe them I asked for a print out of my deposits and withdrawals for the month and they said it with the dates blocked out I asked over and over again and they won't call or send me the print out of transactions to compare with my bank statement I feel as if I'm being bullied by the big kid

Hello Blancobae731,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with DraftKing Casino CT. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? Do I understand it correctly that your current casino balance is zero? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear Blancobae731,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.