DOXXbet Casino - The player is dissatisfied with the casino bonuses.

Hello. Problems in brief:

They don't always give the free spins that they promise to advertise to the point of silence,

My acquaintance registered through my scout bonus, and she didn't get the house for that, which is stated there...

And no matter how hard I try, not once a year can I win this really big prize❔❔

Games crash,...etc..

Hello Maricsui,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with DOXX Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Do I understand it correctly that you are some kind of affiliate to the casino? How many bonuses were not credited to you? When was the last time you spoke to the casino and what was it about?

Please keep in mind that bonuses are a good will of the casino and you might not be eligible for all of them and they can even decide to not give out any bonuses at all.

Looking forward to your answer.

Regards,

Nick

Dear Maricsui,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

It has already been resolved

Thank you Maricsui for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick