Daytonaspin Casino - Player's withdrawal has been delayed and cancelled.

I am seeking assistance with a withdrawal dispute involving Daytona7Spin.

I currently have approximately £2,400 of my account funds that I am attempting to withdraw.

I have repeatedly attempted to withdraw £500 at a time, which is the maximum permitted withdrawal amount available to me. These withdrawals are repeatedly rejected/cancelled and the funds are returned to my casino balance.

I have fully cooperated with Daytona7Spin’s verification process and have supplied multiple forms of identification and financial/source-of-funds documentation. The documents I have submitted have not been rejected, but they remain under review while further generic requests for additional KYC continue to be sent.

I have repeatedly contacted Daytona7Spin seeking an explanation and resolution, but I have not received a meaningful response from a human complaints representative.

I have also formally escalated the matter to the relevant Anjouan regulatory/complaints channels and ADR process.

I am not requesting assistance because of a normal processing delay. My concern is the repeated cancellation of withdrawals combined with an apparently indefinite verification process and the absence of a substantive response explaining what remains outstanding.

I can provide screenshots of the withdrawal history, KYC submissions, correspondence and account balance as evidence.

I am requesting Casino Guru’s assistance in obtaining a clear explanation from Daytona7Spin and, ultimately, the release of my £2,400 balance.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues. I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

• Could you please advise if you've ever received any winnings from this gambling establishment?

Thank you in advance for your cooperation and reply.

Best regards,

Kristina