Crorebet Casino - Player’s account has been permanently closed.

My account was verified and they suddenly blocked my account permanently I need my money for house rent

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Dear salmansurat62,

Thank you very much for submitting your complaint. I’m sorry to hear about the problems you are experiencing with your account.

To better understand your situation, could you please provide us with the following details:

• What date was your account verified?
• What reasons, if any, were provided for the permanent blocking of your account?
• Have you received any communication from the casino regarding this issue?
• What amount is currently in your account that you are unable to access?
• Have you attempted to contact customer support regarding the block on your account?

Your cooperation in providing these details will help us investigate and work towards a resolution.

I hope we will be able to help you to resolve this issue as soon as possible.
Thank you in advance for your reply.

Best regards,
Karla

Dear salmansurat62,

Thank you very much for submitting your complaint.

To help me better understand your case, could you please answer the following questions?

• Did you accumulate your winnings by playing casino games, sports betting, or both?
• Did Casino communicate with you the reason of blocking your account?
• Had you completed KYC verification before you lost access to the account?

Thank you very much in advance for your cooperation. I look forward to your reply.

Karla M.

Hello salmansurat62,

We would like to update you that due to Karla, your designated resolver, being on vacation, we have opted to extend the timeline by an additional 7 days. Since Karla has an in-depth understanding of your situation and maintains direct communication with the casino, we find this extension justified. Your patience is sincerely appreciated, and I assure you that Karla will contact you at the earliest opportunity.

Thank you for your understanding and ongoing patience.

Best regards, Casino Guru