The player from Australia is experiencing difficulties withdrawing her winnings of 500€, which has been pending for nearly two weeks and repeatedly declined. Despite multiple inquiries, she has not received any resolution.
Corgibet Casino - Player’s withdrawal is delayed.
Opened
Current status
Waiting for Casino Guru to reply
6d 23h 19m 46s
Corgibet Casino
Safety Index:HighCase summary
Discussion
Public
Public
5 days ago
I m won 500 and I want to redraw 500 nearly 2 weeks haven’t pay yet and
always pending and decline I asked again many time no result and olso
im 75 years old what happening are they want to keep the money
Public
Public
4 days ago
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Public
Public
4 days ago
Hello,
Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.
- Have you made any successful withdrawals from this casino before?
- Have you passed the full KYC verification, or at least submitted any identity documents to the casino for verification?
- Which payment methods have you used to deposit money into this casino?
- Which payment method have you selected for your withdrawal requests?
- What explanations did you receive from customer support regarding the cancellation of your withdrawal requests?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
