The player from Bangladesh faces suspension of his account and withdrawal issues after successfully completing identity verification. He provided various documentation to prove ownership of his cryptocurrency deposits but his requests are declined due to the inability to provide a document that Binance does not issue. He seeks a fair review and restoration of his account and withdrawal access.
Corgibet Casino - Player's account is suspended and withdrawal is delayed.
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Current status
Waiting for Casino Guru to reply
6d 13h 1m 40s
Corgibet Casino
Safety Index 8.3 HighCase summary
Discussion
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11 hours ago
Important notice:
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We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.
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11 hours ago
Hello,
Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Which payment method did you use for your previous withdrawals? Is it the same one that you have selected this time?
- Additionally, is the payment method registered under your own name?
I hope we will be able to help you resolve this issue as soon as possible.
Thank you very much in advance for your reply.
Best regards,
Attila
