The player from the United States is facing difficulties depositing money to the casino, as his 4.77 USDT is not credited due to a minimum deposit policy, despite providing proof of the funds in his wallet. He believes the casino's reliance on automated policies is unfairly trapping his funds.
Chexx Casino - Player’s deposit is being confiscated.
Opened
Current status
Waiting for player to reply
4d 0h 42m 39s
Chexx Casino
Safety Index 4.0 LowCase summary
Discussion
Public
Public
4 days ago
Despite providing undeniable Solscan ledger proof that my 4.77 USDT is sitting untouched in my designated Chexx.bet deposit wallet, their customer support is intentionally ignoring the blockchain and refusing to credit or refund the transaction because a Jupiter network routing fee caused the amount to fall slightly below their $5 minimum, proving they rely on predatory automated policies to trap and steal user funds.
Public
Public
3 days ago
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Public
Public
3 days ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Chexx Casino.
Please allow me to ask you a few questions so I can better understand the situation.
- Have you made further deposits prior to or after the incident?
- Did your wallet display any commission amount on this or other occasions when initiating transactions?
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
