Chanced Casino - Player's account has been banned.

Hello, I have tried multiple times to contact support to explain to me why the account has been banned. When I asked for an explanation they just say terms and conditions. They do not explain further. I have followed all of there terms and conditions so I dont understand why this restriction has been put on the account.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand that we can’t penalize the casino for closing your account. Casinos, in general, have the right to restrict or even close players’ accounts if they suspect irregular play or other questionable activities, or for no reason at all.

· Could you please advise if you had any remaining real money balance in your casino account?

Thank you in advance for your reply.

Best regards

Attila