The player from Germany had requested to be blocked from all casinos operated by EOD Code Srl on October 20, 2025, to prevent the opening of new accounts. However, he was able to create a new account at Casino Catspins 11 days later, where he lost 124 euros and subsequently sought a refund. The issue was resolved after confirming that the player had indeed requested self-exclusion, and the complaint was marked as resolved by the player.
Cat Spins Casino - Player’s demanding a refund.
Resolved
Our verdict
Case closed
Amount: €124
Cat Spins Casino
Safety Index:Below averageCase summary
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