Casino33 - Player’s winnings blocked in the account.

Yesterday, a certain Meli created an account for me on the cell number 3517711357, and I made a deposit to this man named Jorge Luis Barrios 27-32761872-6. However, he scammed me. I won $18000 and he blocked me but the money is still in the account.

Hello miriamsantos050,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Casino33. Please allow me to ask you a few more question before we would move forward.

Could you please advise why did somebody else created your account and not you? Did you contact the casino in order to receive support from them?

Please note that you can only create casino account by your own and you have to deposit directly to the casino as any 3rd party payment is against the casino terms.

Looking forward to your answer.

Regards,

Nick

Dear miriamsantos050,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Because she told me, tell me your name and I will create an account for you and I will send you the cbu

Hello miriamsantos050,

Can you please clarify what does this have to do with the casino? Was the person offering to create you an account an employee of the casino?

Dear miriamsantos050,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.