The player from India reports that his account at Casino The World was suspended after he requested a withdrawal, and his balance was removed without his permission. He seeks to have his account reopened and his funds returned.
Subject: Complaint Against Casino The World – Account Suspended and USDT Stolen
Dear Casino Guru Team,
I would like to file a complaint against Casino The World regarding my account and funds.
I had legal USDT balance in my account. After I requested a withdrawal, the admin unfairly processed my balance without my permission and then suspended my account. I believe this was dishonest and unfair behavior.
My funds were completely legal, and I did not violate any rules or terms of the casino. Despite this, my account was suspended and my USDT was removed.
I kindly request your help to investigate this matter and take proper action so that:
1. My account is reopened
2. My USDT balance is returned to my account
I am ready to provide screenshots, transaction proofs, and any additional information required for the investigation.
Please help me recover my account and funds.
Thank you.
Important notice:
Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.
We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.
If anything seems suspicious, contact us directly.
Stay safe.
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Casino The World.
Please allow me to ask you a few questions so I can better understand the situation.
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.