Cashwin Casino - Player has been disconnected from gaming.

Firstly, making a deposit at Cashwin triggered my bank's security system, blocking all transfers. Then, withdrawals were cancelled despite my account being fully verified, with the company demanding an ever-increasing amount of proof! I deposited a significant sum of money, then received jackpot cards on Amusenet. But before I could reveal the final card, I was disconnected from the server. I received no winnings, and Cashwin has made no attempts to reimburse me. They keep telling me to simply delete my cookies!!!!! It feels like they're stealing from me then making fun of it. I want my money back. This is fraud!

Dear romanantonin0511ra,

Thank you very much for submitting this complaint. I'm sorry to hear about your negative experience with Cashwin Casino.

Do I understand correctly that you have solved the issue with your bank's security system blocking your deposits?

Have you made any successful withdrawals from this casino so far?

Regarding the disconnection from the game, please forward any supporting evidence, such as screenshots or videos, possibly your game history with the exact time of the incident along with any relevant communication to veronika.l@casino.guru. Have you stopped playing right after the incident?

Please understand that without any supporting evidence, we can’t proceed further with this case as it would be close to impossible to confront the casino.

Looking forward to hearing from you. Thank you in advance for your understanding.

Best regards,

Veronika

Dear romanantonin0511ra,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.