HomeComplaintsCashoomo Casino - Player's withdrawal is delayed.

Cashoomo Casino - Player's withdrawal is delayed.

Opened
Current status

Waiting for player to reply

6d 9h 37m 8s

Cashoomo Casino
Safety Index:Below average

Case summary

The player from New York requested a withdrawal nearly two months ago, but has yet to receive the funds after 7 weeks of waiting.

Public
Public
3 days ago

Requested withdraw almost two months ago. Still not received

Public
Public
14 hours ago

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Public
Public
14 hours ago

Dear wondering,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.

  • Have you made any successful withdrawals before?
  • Could you please confirm that you have passed the KYC verification?
  • Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards

Petra




wondering has 6d 9h 37m 8s to reply

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