Cashoomo Casino - Player's withdrawal has been delayed.

This is for cashoomo casino not bet365.. i won 3700 aroynd 4 months ago or so and only have been able to cash out 200 so far after a big runaround and a month wait just to get it because was in a "que".. so at this point ive already verified myself and did receive the 200 "which is my daily limit" into an account with the same debit card that I now am waiting for to be verified it doesnt make any sense what so ever.. and have been waiting around weeeks. I want my 3500 and need to know what I can do to receive it.. i do have all emails from and to them along with all live chats screenshoted.. also have payment and redemption history screenshots. Thanks for the help in advance.

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Dear Rekk420,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?

• Do you currently have any pending withdrawal requests?
• Could you please clarify when exactly you made the last successful withdrawal, and how many days it took to be processed?
• Which payment method have you opted for to withdraw your winnings? Was it the same one you used in the past?

We will do our best to resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina