The player from Germany had deposited €300 and fulfilled the wagering requirements to request a withdrawal of €1,771 from Cashimashi Casino. After a week, he received an email stating that his account had been closed due to alleged manipulation of gaming strategies, which led to the refusal of his withdrawal and confiscation of winnings, despite his adherence to the maximum bet and use of allowed games. The Complaints Team had made multiple attempts to contact the casino for clarification and resolution but received no response. Consequently, the complaint was marked as unresolved, with a recommendation to contact the Kahnawake Gaming Commission for further assistance.
CashiMashi Casino - Player's winnings have been confiscated and account closed.
Unresolved
Our verdict
No reaction policy
Black points: 98
Amount: €1,771
CashiMashi Casino
Safety Index:Above averageCase summary
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