CashBox Casino - Player’s withdrawal is delayed.

Cashbox Casino simply isn't paying out my winnings. They claim it's due to an internal review. I've read in forums that customers have been waiting for their payouts since February 2026. I play at many online casinos, but this has never happened to me before. I would like to receive my winnings.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful withdrawals from this casino before?
• Have you passed the full KYC verification, or at least submitted any identity documents to this casino for verification?
• Did you accumulate your winnings with or without a bonus?
• What types of games did you play? Were they slots, live casino games, or sports betting?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika