Bullsbet.io Casino

Case summary

The player from Canada had claimed that his two favorite games were randomly removed from the online casino's selection. We had asked the player for more details on how this change affected him, while also explaining that the casino had the right to alter its game offerings. However, the player did not respond to our queries within the extended timeframe. As a result, we were unable to proceed with the investigation and the complaint had been rejected.

Discussion

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maawdiwjdiwd

Platinum

Canada

Public

2 years ago

Original

Translation

Hello, this casino is fraudulent. They removed the 2 most played games without any reason.

Automatic translation:

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Nikolas

PR Assistant

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2 years ago

Dear mdarowiche1978,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Bullsbet.io Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate how does it affect you at all? I will be waiting for your reply patiently.

I would like to point out that that it is entirely up to the casino what games does they offer and if a player is dissatisfied, I can only recommend to play in a different casino.

Best regards,

Nick

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Nikolas

PR Assistant

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2 years ago

Dear mdarowiche1978,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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Nikolas

PR Assistant

Public

2 years ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

Bullsbet.io Casino - Removal of Player’s Favorite Games.

Player stopped responding

Amount: C$1,000

Case summary