The player from Texas requested a withdrawal a month ago and is still waiting for her approved winnings, despite the casino providing a payment deadline that has now passed.
Bulls Bet Casino - Player’s withdrawal is delayed.
Opened
Current status
Waiting for player to reply
6d 22h 34m 59s
Bulls Bet Casino
Safety Index 8.3 HighCase summary
Discussion
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Public
3 hours ago
Translation
Hello, thank you for always helping me. The casino hasn't sent my winnings yet. Today is the deadline they gave me, and I still haven't received my payment, even though it was approved. Can you help me with this problem? Thank you and blessings.
Automatic translation:
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1 hour ago
Important notice:
Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.
We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.
If anything seems suspicious, contact us directly.
Stay safe.
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1 hour ago
Dear Sanjlugo,
Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. In order to proceed with a thorough investigation, could you please provide the link to the casino's website in this thread? Based on the screenshot you attached to your complaint, it appears that the casino selected during the complaint submission may not be correct.
We will do our best to resolve this issue promptly. Thank you in advance for your reply.
Best regards,
Kristina
