Booming Slots Casino - Player’s withdrawal is delayed.

Even though I have sent all the verification papers and my account is verified, they are delaying me and asking me the same thing over and over again.

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Dear Alex1988z,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?

• Have you made any successful withdrawals from your account previously?
• Do I understand correctly that the casino is requesting new documents to verify your account?
• Were your winnings accumulated while a bonus was active, or without an active bonus? If a bonus was active, please specify which one.

We will do our best to resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina