Blockbet Casino - Player's withdrawal is complicated by unclear terms.

Then why am I allowed to bet more than $5 instead of the upper limit control? Who would have thought that 5 dollars would be the upper limit, and no casino would do this.

Yes, that's exactly what I said. Your behavior is a liar. It also claims to be an encrypted casino, but in fact it sets up hidden terms to withhold user funds.

In addition, my deposit and bonus are mixed, which is easy to get confused. Secondly, the upper limit of the bet is $5, and finally, the bonus is not won on the slot machine.

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Dear 123qyg,

I'm sorry to hear about your negative experience. I checked the bonus T&Cs and found this:

There is a maximum bet amount per round using Bonus Funds equal to $/€5

...

Blockbet reserves the right to void any Bonus funds and winnings if a Player has breached any of the terms listed on the Bonus Terms and Conditions or General Terms and Conditions pages.

Our position is closely explained in the Fair Gambling Codex

https://casino.guru/fair-gambling-codex-for-casinos#max-bets: The max bet rule is, in fact, an industry standard, just as the fact that a casino has the right to seize the player's winnings from bonus play after breaking this rule. We prefer not to go against industry standards by penalizing casinos that use the maximum bet rule against players from time to time.

However, if you feel you have been accused mistakenly, feel free to forward me your game history together with a link to the specific bonus that you redeemed and played. My email address is attila.g@casino.guru.

If there is any other relevant communication between you and the casino, please send it as well.

Thank you in advance for your reply.

Best regards,

Attila