The player from the Netherlands requested a withdrawal two weeks ago and provided the extra documents requested by the casino, which were approved. He is now waiting for the funds to be released.
Blind Luck Casino - Player’s withdrawal is delayed.
Opened
Current status
Waiting for Casino Guru to reply
4d 17h 15m 20s
Blind Luck Casino
Safety Index:LowCase summary
Discussion
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3 days ago
Hello i made a withdrawal request 2 weeks ago after 4 days the casino ask for extra documents that i delivered and where approved i als have a mail that i can send the casino only request that document.
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2 days ago
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2 days ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can better understand the situation.
- Have you made any successful withdrawals from the casino in the past?
- Have you received any follow-up emails from the casino confirming your account is verified?
- Have you accumulated your winnings with the help of a bonus?
- Could you please share with me your communication with the casino, or share a screenshot of your pending payout request? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
