HomeComplaintsBlind Luck Casino - Player's account has been closed.

Blind Luck Casino - Player's account has been closed.

Opened
Current status

Waiting for player to reply

2d 16h 27m 50s

Blind Luck Casino
Safety Index:Low

Case summary

The player from the United Kingdom is facing issues after his account with Blindluck was closed without reason, despite being previously allowed to sign up while banned from gambling sites. After depositing £1300, his withdrawal request is denied pending verification, and he only received a partial refund of £43. He describes the site as a scam and has evidence of his transactions.

Private
Private
1 week ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
Public
1 week ago

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Public
Public
1 week ago

Dear Bosh1234,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

  • Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
  • Did you pass the verification before you lost access to the account?
  • Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila

Public
Public
1 week ago

All of the site slots and sports

they asked me for verification when i eventually won

they then refunded me one transaction but still owe me the £1300 they said id get

no response on emails and no phone number

Public
Public
4 days ago

Dear Bosh1234,

Thank you for your reply. Could you please forward your communication with the casino in relation to this issue? You can reach me via email at attila.g@casino.guru, or you can post screenshots here.

Thank you for your patience and cooperation.


Bosh1234 has 2d 16h 27m 50s to reply

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