BlazeBet Casino - Withdrawal of player's winnings has been delayed.

I am a fully verified account on blazebet.

Email: [redacted] username: [redacted]

Transaction ID: 5d761005-8986-43e4-a88a-10e49145880f

I withdrew €2000 euros on 06/08/26 at 07:48am

It is now over 10 day and it has not even made it out of the review stage.

The casinos terms & conditions state 24 hours for wirhdrawals

Support chat keep giving me copy and pasted response saying funds are safe sorry about the delay there is a que it is processing etc etc all the same with no update on when it will be paid. These are clearly lies. They have confirmed i am fully verified.

All emails are being ignored at the address: support@blazebet.eu

The deposit was via fiat method and the withdrawal is also via fiat method.

I want my money and i need it it is causing me nothing but personal problems.

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Dear Shelsie,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear Shelsie,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Jean