Blaze Casino BR - Player’s account has been closed.

My blaze account has been blocked for more than 4 months, without justification and without reasons, I have been without my money all this time and I can no longer access my account, and they are no longer answering me in their service, blaze has a positive evaluation on your website, that's why I preferred to use it when I made my first deposit, when I added a balance to make a withdrawal they blocked my account, I ask you to contact them and resolve this situation as soon as possible.

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Dear Arlison,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Did you pass the verification before you lost access to the account?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards

Petra