The player from Qatar deposited 98 USDT and met the wagering requirements, winning 275 USD. However, upon withdrawing, he only received his deposit back, with the casino claiming he shares an IP address with another account, which he denies.
I deposited 98 Usdt then give me bounce I think same or little more
after I completed all wagering requirements
I win 275usd
i order withdraw they returned to me only my deposit 98usd I asked them why
they told me u have share ip address with another account
I didn’t share any one and this first time play this casino


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Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with BiggerZ Casino.
Please allow me to ask you a few questions so I can better understand the situation.
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
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