Betzillo Casino - Player's withdrawal is delayed.

🚨 BETZILLO CASINO – $2,300 WITHDRAWAL STILL PROCESSING AFTER 14 DAYS! 🚨

I'm making this public because I've had enough of the excuses and repeated scripted responses from Betzillo Casino.

On 28 October 2026 at 9:57 pm, I requested a withdrawal of $2,300 via bank transfer.

Today is 11 November, and 14 days later, my withdrawal is STILL showing as "PROCESSING."

I've contacted customer support repeatedly, only to receive the same responses:

❌ "Your case is under review."

❌ "Our team is completing necessary checks."

❌ "We cannot provide a timeframe."

❌ "Please be patient."

14 DAYS. $2,300. NO PAYMENT. NO CLEAR EXPLANATION.

How is it acceptable for a casino to leave a customer waiting this long without explaining exactly what is causing the delay?

I've asked for answers, but nobody seems willing or able to provide them.

I have screenshots of my withdrawal history and correspondence with their support team to back up everything I'm saying.

I'm not accusing Betzillo of stealing my money. I'm asking why a $2,300 withdrawal remains unprocessed after two weeks, with no clear indication of when it will be paid.

TO BETZILLO MANAGEMENT:

I'm asking someone with actual authority to contact me and resolve this immediately.

Please stop sending generic apologies and requests for patience. I want a proper explanation and a confirmed payment timeframe.

To anyone considering using Betzillo Casino, please be aware of my experience and do your research before depositing.

I'll update this post publicly when my $2,300 is paid.

#Betzillo #BetzilloCasino #WithdrawalProblems #CasinoComplaints #WithdrawalDelay

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Hello,

Thank you very much for submitting this complaint. I’m sorry to hear about the problem you’re experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful withdrawals from this casino before?
• Could you please confirm whether you have passed the KYC verification? Are any documents or verification steps still outstanding?
• What types of games did you play to accumulate your winnings?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika