Betsolid Casino - Player's withdrawal is delayed.

my withdrawal wont work it freezes when i try on the screen of my picture

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful withdrawals from this casino before?
• Have you tried accessing your casino account using a different browser or device to see if the problem persists?
• Have you tried clearing your cookies and cache, deleting your browser history, and then logging into your account again to see if the issue persists?
• Have you contacted customer support to ask whether there are any alternative ways to withdraw your winnings?
• Have you passed the full KYC verification, or at least submitted any identity documents for verification at this casino?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Veronika