HomeComplaintsBetiBet Casino - The player struggles to withdraw his balance.

BetiBet Casino - The player struggles to withdraw his balance.

Resolved
Our verdict

Case closed

Amount: €3,233

BetiBet Casino
Safety Index 7.4 Above average

Case summary

The player struggles to withdraw his balance due an error. The complaint was closed as the player informed us that it got resolved.

Written by Nikolas
PR Assistant
Submitted: 03 Jan 2023 | Resolved : 10 Jan 2023
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3 years ago
deTranslationgb

Payout keeps getting rejected saying the SWIFT code is invalid.

But this one is correct.

Account is verified. I think they want to deliberately delay it

Automatic translation:
Public
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3 years ago

Hello katholnigsandra,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BetiBet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

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3 years ago
deTranslationgb

Hello Nick,


You can close the complaint.

It has resolved itself.

Many Thanks.

Automatic translation:
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3 years ago

Thank you katholnigsandra for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick

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