I recently registered on this casino site, claimed my bonus money and started playing.
After playing with the bonus and requesting a withdrawal, my account was blocked a few days later.
No withdrawals were made during that period.
I am currently in contact with them, but I received the following message and don't know what to do.
``Following a careful investigation, this account has been deemed to violate the BetHog Terms of Service and it has been permanently suspended. All promotional credits, bonus(es) or otherwise, and all winnings obtained are void.''
Please help us out.
こちらのカジノサイトで先日登録をし、ボーナスマネーを請求した上で遊びました。
ボーナスを遊び終えて出金申請をかけ、数日が経過してからアカウントがブロックされました。
その期間内で一度も出金はされませんでした。
今彼らと連絡を取っていますが下記のような文面が届き、どうすればいいのか分かりません。
『Following a careful investigation, this account has been deemed to violate the BetHog Terms of Service and it has been permanently suspended. All promotional credits, bonus(es) or otherwise, and all winnings obtained are void.』
どうかお力添えをお願いします。
Automatic translation: