BetFourU Casino - Player's withdrawal is delayed.

Hey i won 280 dollars and i requested withdrawal and its been already 9 days passed and i havent recived my funds yet , casino isnt responding on emails .

Account is fully verified KYC

Money was acumulated without bonuses

Yes i have made previously successful withdrawals , which took 2-3 buisness days to confirm from them

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Dear Shamejs25,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please share a screenshot of the payout request with the status visible?
• When was the last time you contacted the casino regarding the delay? What response have you received?
• My email is tomas@casino.guru

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear Shamejs25,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Tomas