HomeComplaintsBetFourU Casino - Player's withdrawal has been delayed.

BetFourU Casino - Player's withdrawal has been delayed.

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Current status

Waiting for Casino Guru to reply

3d 13h 27m 20s

BetFourU Casino
Safety Index 7.9 Above average

Case summary

The player from Finland requested a withdrawal of 1,050 dollars two weeks ago, but despite daily assurances from the casino since August 29th, he has not received his winnings. His profile is verified, and he has previously made successful withdrawals, but communication with email support has ceased.

Written by Tomas
Complaint Specialist
Submitted: 13 Sep 2026
Public
Public
5 days ago

Hello ,i won 1050 dollars and casino everyday say that my money will be paid out and its happening since 29th of August till this day , i still havent recived my money.


My profile is verified

And i didnt play with bonus money

Support is answering but email support dont answer anymore

I have made previously succesfully withdrawals and deposits here. Now its problem

Public
Public
3 days ago

Important notice:

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We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Public
Public
3 days ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with BetFourU Casino.

Please allow me to ask you a few questions so I can better understand the situation.

  • When was the last time the casino processed your payouts successfully using the same payment method?
  • Did the casino offer to process your payout using any alternative payment method?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


Waiting for approval
Waiting for approval
3 days ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Casino Guru is examining the case

Tomas is currently out of office or on vacation. It is possible that they will not be able to respond to this complaint as quickly as they normally do. Thank you for understanding.

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