HomeComplaintsbet365 Casino - Player’s account is blocked.

bet365 Casino - Player’s account is blocked.

Closed
Our verdict

Player stopped responding

Amount: 84.1 лв

bet365 Casino
Safety Index 9.8 Very high

Case summary

Веселин, player from Bulgaria can’t access his account anymore.

Public
Public
6 years ago
bgTranslationgb

I was blocked from my account ...

Automatic translation:
Public
Public
6 years ago

Thank you for submitting your complaint through our website. We are very sorry to hear about your troubles. Could you please provide us with more information? Did you have any money left on your account? Have you contacted the casino and asked them why your account was restricted?

Public
Public
6 years ago

Dear Веселин,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
6 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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