HomeComplaintsBet Score Casino - Player’s withdrawal has been delayed.

Bet Score Casino - Player’s withdrawal has been delayed.

Opened
Current status

Waiting for player to reply

6d 22h 55m 14s

Bet Score Casino
Safety Index 6.9 Above average

Case summary

The player from Norway has been waiting for a month to withdraw his funds from Betscore, which has blocked him from making further withdrawal requests. Despite providing a selfie with the website in the background as requested, he has not received his money and is receiving no response from live support.

Public
Public
19 hours ago

Betscore refuses to send the last of my withdrawals.

They also blocked me from requesting withdrawals.

They do not respond in their live support.

I received an email where they asked me to send a selfie with their website in the background which i did and after that they still do not send me my money.

Public
Public
1 hour ago

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Public
Public
1 hour ago

Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

  • Have you made any successful withdrawals from this casino before?
  • What types of games did you play to accumulate your winnings? Were they slots, live casino games, or sports betting?
  • Did you accumulate your winnings with or without a bonus?
  • Which identity documents have you provided to the casino for the verification of your account? Have all your documents been approved and verified so far?
  • Are there any documents in your account that are still pending verification?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

magoman has 6d 22h 55m 14s to reply

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