Belabet Casino - Player's withdrawal is delayed due to potential casino closure.

I won €3501.6 on Belabet. Then I had a long verification process which I completed successfully. They paid €500 and the site went on maintenance. Till now it looks as if they are on maintenance and it's been about a month. They don't answer my emails, there is no live chat and I can see evidence they probably closed. I want the rest of my money back, please let me know if there is any way to contact any organisation that might be involved in this.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• When was the last time the casino's customer support communicated with you?
• Are your messages being delivered successfully, or are you receiving error notifications from your email provider indicating that your messages could not be delivered?
• Did you contact customer support through the live chat on the casino's website, or did you contact them directly via their support email address?
• What types of games did you play to accumulate your winnings?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika