Beef Casino - Player is facing withdrawal issues due to wagering restrictions.

Please explain exactly what amount I need to wager.

You mentioned I need to wager the deposit of 200 EUR three times. Does this mean I must wager a total of 600 EUR in slots?

Please confirm the exact remaining amount I need to play so that I can withdraw my funds without any further issues.

Hello,

I do not agree with the requirement to complete wagering only in slots. I play only table games and I was not informed in advance that wagering must be completed exclusively on slots.

Please explain clearly why this restriction applies and where it is stated in your terms and conditions.

If this issue is not resolved and my withdrawal is not processed fairly, I will proceed with a formal complaint to the relevant licensing authority.

I expect a clear explanation and a proper solution.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Beef Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please confirm your account in the casino is verified?
• Was there any previous activity on your account?
• Have you made any previous deposits and payouts?
• What obstacles are there for you to wager the deposited amount on slots?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas