BABU88 Casino - Player’s account has been closed.

Hello I am from Bangladesh, I have an account in babu88. Last 15 days I can’t login into my account it’s seem deactivated due to unknown reason, please help me out about this. In my account balance was 2 lakh. My user id- zobayerjony21 my number- [phone number hidden by Casino Guru]

Dear zobayerjony95,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.

Could you please specify what types of games you played? Were they slots, live casino games, or did you bet on sports only?

Could you kindly confirm if you passed the full KYC verification?

When was the last time you communicated with the casino customer support? Have you asked them about the reason why your account has been disabled?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.

Hello sir. It happen 12/12/2024 at around 6/7 pm. My account was fully verified I have taken 6/7 times withdrawal in my wallet.

i am just playing sports bet like cricket. And last time I contract in live support today morning and they said that they have been deactivated my account due to security issues. I don’t do any suspicious things

Hello sir. It happen 12/12/2024 at around 6/7 pm. My account was fully verified I have taken 6/7 times withdrawal in my wallet.

i am just playing sports bet like cricket. And last time I contract in live support today morning and they said that they have been deactivated my account due to security issues. I don’t do any suspicious things

Is there any progress?

babu 88 live chat said that

Sir, we are sincerely sorry that your account has been suspended for security reasons and it is not possible to reactivate it, so if you want, you can open another new account and enjoy the games of Babu88.

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Sir, it is being reminded once again that please do not make the same mistake so that the account you are using is safe. We hope you enjoy your good time with our Babu88.

I have never taken any bonus. I have played in betswinz only cricket.

Thank you for the update.

As you might know, our forum Casino.Guru deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to sports betting. Therefore, I will be forced to reject your complaint.

Thank you very much for your understanding.

Best regards,

Veronika