ARS777 Casino - Player’s winnings haven’t been received yet.

They demanded I deposit twice before withdrawing...when I deposited, they stopped responding.

I have the names of the people, CBU, account number, and proof of my deposit.

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

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Dear pelagoogle.mp,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Dear pelagoogle.mp,

unfortunately, ARS777 Casino appears to be a scam website, and any claims of winnings from this site are highly unlikely to be legitimate. We strongly urge you not to deposit any more funds or engage further with this platform, as doing so may expose you to significant risks, including the potential loss of personal and financial information.

We’ve received numerous complaints about similar casinos with similar layouts. These casinos lure players with promises of high winnings, but when players attempt to withdraw their funds, they are met with repeated demands for unusually high deposits.

We strongly advise you to cease all interactions with ARS777 Casino and avoid sharing any sensitive information. If you’ve already done so, please take immediate steps to secure your accounts and monitor them for suspicious activity.

For more information on how to identify and protect yourself from scam casinos, you can read our article here: Scam Casinos Warning.

If you have further questions or need additional support, don’t hesitate to contact us. We’re here to help.

Best regards,

Attila G.

I honestly don't know how they're still circulating freely on the internet...is there any way to restrict them???

Thank you for your reply. Unfortunately, as I already mentioned, ARS777 Casino is a scam operation.

As this is a confirmed scam, we have no means of assisting further with the recovery of your money. The only step we can recommend is reporting the incident to your local law enforcement or financial cybercrime unit. While we understand this may not result in the return of your funds, it can raise awareness and potentially support broader investigations into such fraudulent platforms.

I will mark your complaint as "unresolved" in our system. Although this doesn’t provide the resolution you hoped for, it will negatively affect the casino’s rating and act as a cautionary warning to other players.

Please be very cautious in the future and only deposit with casinos that you have verified through trusted reviews and research. If you face issues with legitimate casinos in the future, don’t hesitate to contact us—we’ll gladly do our best to help.

Thank you for your understanding.

Best regards,

Attila G.