HomeComplaintsAres Casino - The player's withdrawal is delayed.

Ares Casino - The player's withdrawal is delayed.

Closed
Our verdict

Player stopped responding

Amount: €3,000

Ares Casino
Safety Index:Very low

Case summary

The player's withdrawal from the casino is delayed for over a month. The complaint was rejected as the player stopped responding.

Public
Public
4 years ago
Translation

I have been waiting for my money for more than 1 month. It never took that long please help me 3000 euro I need my money absolutely. Monday I wanted to see a lawyer

Automatic translation:
Public
Public
4 years ago

Hello Vesela,

Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Ares Casino. Please allow me to ask you a few more question before we would move forward.

Are you fully verified in the casino? Did you accumulate your current balance from a bonus or real money? Is this your first ever withdrawal request? Did you contact the casino with this issue? If yes, how did they explain the delay?

Also please send any relevant evidence or communication with the casino to [email protected].

Looking forward to your answer and I hope we will be able to help you resolve it.

Regards,

Nick

Public
Public
4 years ago

Dear Vesela,

We haven't hear from you in a while. Please note that we will be forced to reject the complaint if we won't get any respond within the next 7 days.

Public
Public
4 years ago

Dear Vesela,

I would like to ask you to answer directly in this complaint by clicking on the link you will receive to your mail box. Please do not write a new complaint, just answer on this one. I will set the timer for 7 more days.

Public
Public
4 years ago

The complaint will be now rejected as we did not receive any respond from the player.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.