The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaintsAppuesta Casino - Player's withdrawal is delayed and funds are confiscated.

Appuesta Casino - Player's withdrawal is delayed and funds are confiscated.

Opened
Current status

Waiting for player to reply

6d 19h 40m 44s

Appuesta Casino
Safety Index:Below average

Case summary

The player from Peru experiences issues with Appuesta, having $619.57 in his account that he cannot withdraw. Despite being fully verified and meeting all wagering requirements, multiple withdrawal attempts since December 19, 2025, are repeatedly canceled without clear explanations, resulting in generic responses from support.

Public
Public
19 hours ago
esTranslationgb

My experience with Appuesta has been very negative. I currently have $619.57 in my account that I haven't been able to withdraw.

Since December 19, 2025, I have attempted to make several withdrawals, but they have been repeatedly canceled without a clear explanation. My last withdrawal attempt was on February 23, 2026, and it remains pending.

I want to make it clear that:

My account is fully verified (KYC approved).

I have met all the wagering requirements (rollover).

I submitted my documentation when it was requested.

Despite all this, the casino hasn't processed my withdrawal or offered a real solution. I'm only receiving generic responses from support, and my money is still being held.

This raises serious doubts about the casino's reliability in paying out winnings to its users.

I hope that Casino Guru can resolve this situation and process my withdrawal of $619.57 as soon as possible.

Automatic translation:
Public
Public
4 hours ago

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Public
Public
4 hours ago

Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

  • Which payment methods have you used so far to deposit money into this casino?
  • Which payment methods have you selected for your withdrawal requests?
  • Have you tried selecting several different payment methods to see if those requests get cancelled as well?
  • What suggestions have you received from customer support regarding your withdrawal issues?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

vadames has 6d 19h 40m 44s to reply

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.