The player from Ireland faced account closure after a video verification resulted in claims of "assisted behavior," which led to the voiding of his winnings. He sought clarification about the accusation and assistance with his case, as he had received no further communication from the casino. The issue was resolved by the Complaints Team, confirming that the player's concerns were addressed, and his complaint was marked as "resolved" in the system.
AllSpins Casino - Player’s account has been closed without reason.
Resolved
Our verdict
Case closed
Amount: €13,083
AllSpins Casino
Safety Index:HighCase summary
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